Question 1

I'm having an order problem.

Accepted Answer

Order Issues
We’re here to help! If you’re experiencing any issues with your order, please contact us at info@zays.us ()with your order details. Our team will work quickly to resolve the problem and ensure you get the support you need.

Question 2

I want a refund.

Accepted Answer

Refund Requests

We’re sorry to hear you’re considering a refund. If you’re experiencing any issues, we’d love to help! Please reach out to our support team at info@zays.us ()with your order details, and we’ll review your request as soon as possible.

Refund eligibility may vary based on our policy, but we’re happy to assist in finding the best solution for you.

Question 3

When will I get my order?

Accepted Answer

Order Status & Delivery
We know you’re excited to receive your order! Processing times may vary, but you’ll get a confirmation email with tracking details once your order ships.
If you need an update, feel free to reach out to us at info@zays.us,() and we’ll be happy to assist!

HELP CENTER

Our support team is available to assist you every day from 9 AM to 10 PM. If you need help outside of our chat hours, you can always reach us at support@zays.us, and we’ll get back to you as soon as possible. We're here to ensure you have the best experience with our services.

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